Support

Write to support@anemoialabs.com and a person will answer, usually within a day. It helps to include your phone model, your iOS version and what you were doing when the problem happened.

My subscription is not showing

The app restores your subscription each time you sign in, so sign out and sign in again with Apple, on an iPhone using the same Apple Account you subscribed with. If it still does not appear, write to us with the date of the purchase.

How do I cancel?

Subscriptions are managed by Apple. On your iPhone open Settings, tap your name, then Subscriptions, choose He Texted and tap Cancel Subscription. Deleting the app does not cancel it.

Can I get a refund?

Apple handles refunds for App Store purchases. You can ask for one at reportaproblem.apple.com.

How do I delete my account?

Go to Profile and tap Delete Account, and everything is removed straight away. If you do not see Delete Account, update the app, or write to support@anemoialabs.com and we will delete it for you. The Privacy Policy lists exactly what is removed.

Who sees my screenshots?

Only you, in your own history. The analysis is written by an AI service that reads the screenshot, and the app asks your permission before the first one. The Privacy Policy explains this in full.